Subject: ITSM - Service Management Community of Practice

Description: Welcome to the IT Communities of Practice – Service Management group, where we discuss current and future service management topics.

It is part of the IT Communities of Practice Series, a coordinated approach for campus-wide IT and service engagement and collaboration:
- ServiceNow Updates and Developments
- Service Management*
- Information Security Operations

*This Service Management group will look at defining service management functions across campus and identifying opportunities to extend ServiceNow to support these functions.